Introducing the Asset Overdue Report
The Asset Overdue Report is a great tool to use when you want to identify any GPS units that have gone offline (and stopped updating their position). The report can provide you with the following data:
- The details of the assets that have offline GPS units
- The last reported location where the asset was
- The last reported time and date of the asset
- How long the asset has been offline for
What does 'offline' mean?
In the GPS Tracking & Fleet Management world, an offline unit simply means that the hardware has stopped communicating with our servers and you will not see any new position updates until it comes back online.
Handy Tip: To help us better help you, run this report regularly - the more information we have the better!
How does this report work?
Without running the report, our team gets notified when your unit/s has been offline for a minimum of 3 weeks. To get your units back online sooner, run this report and notify our team of the offline units and we'll get them back online for you ASAP.
How does it work?
Follow the steps below or watch our step-by-step video guide on how to successfully run an Asset Overdue Report.
Step 1: From your Argus Dashboard, head to Reporting > Asset Overdue Report
Step 2: Select the asset/group you'd like to report on
Step 3: Select a date range from the options listed (today, last month etc) or choose a customised range.
Step 4: Choose a report format (Web Version, Printer Friendly PDF or CSV)
Step 5: Choose a minimum offline duration (e.g. 24 hours) or leave at the default of 48 hours.
Step 6: When done, click the blue Run Report button to finish