We understand that your fleet and assets are constantly changing. As assets are bought and disposed of, or if your fleet is expanding, you need to be able to easily let us know so we can organise hardware and technicians for you.
Administrators and Power Users can send installation and removal requests from Device Management on the Argus platform. To manage your devices, follow the steps below:
Device Management Guide:
Step 1: Head to Settings > Device Management.
Step 2: Click the Job Type box and select an option from the drop-down menu (see below for more information).
Step 3: Fill out the required details (marked with a red asterisk) and press the blue Submit button to confirm your request.
Our installation team will be in touch to confirm the details and arrange a convenient time for you.
Please Note: During busy periods there can be a wait time for installations, but this does vary. We recommend that you contact us as soon as you know you need a new installation or decommission so that we can book your jobs at a time that suits you.
Only system Administrators and Power Users can order new GPS hardware and request a decommission/reinstallation.
Job Types
- Purchase and Install a New GPS Unit:
Order a new GPS unit and arrange for it to be installed into your new vehicle/asset. - Install a GPS Unit You Have In Stock:
Organise a technician to install a unit that you have on hand that has either been removed from another asset or is a replacement unit from a previous decommission. - Create a New ASSIST Asset:
ASSIST is an asset profile for assets that require Fleet Management but do not require live tracking. An ASSIST asset will appear in the fleet management portal and will not require a GPS device to be installed. Each asset is charged at your default ASSIST pricing plan. Click here to learn more about the ASSIST Fleet Management Plan. - Order a New Battery-Powered Asset Tracker:
For non-powered assets such as trailers, diggers and machinery, a LOCI Asset Tracking device is a rugged, battery-powered device that reports on location. Click here to learn more about LOCI Asset Tracking. - Decommission an Asset:
Instead of removing the GPS unit in your vehicle/asset, we simply decommission the unit. Decommissioning is designed to save you time and money by not having to take vehicles off the road for our technicians to remove the unit. Instead, decommissioning includes the remote termination of your current unit and a new replacement unit, ensuring you always have the latest technology installed in your fleet.
Please run any historical reports that you require before the units are decommissioned as once the GPS unit has been decommissioned and removed from your account all historical data associated with the device will be lost. - Order Accessories:
This feature enables you to order additional fleet management and safety accessories like iButtons, RFIDs and Roll Over Sensors (see image below for full list).