When updating images, labels and titles, or to see new features available on the Argus Dashboard, you may need to clear your browser's cache to see these updates applied to your account.
Browsers can be very persistent in holding on to cached images, so we recommend clearing the cache and closing the browser down then re-opening it. An alternative is to press the CTRL & F5 buttons together.
Your cache is where your web browser saves tiny files onto your computer when you visit a site. This means the next time you view that site, it'll load faster. However, sometimes a web browser will load old content that was cached (saved) rather than the new files you want to view. Clearing your cache improves your browser function and allows sites to display content from the ground up.
This guide explains how to clear your cache for supported and un-supported browsers.
Chrome (supported)
Windows
1. Click the menu icon in the top-right corner.
2. Select History and Recent Tabs.
3. Select History.
4. Click Clear browsing data.
5. Set Obliterate the following items from to the beginning of time.
6. Check Cached images and files.
7. Click Clear browsing data.
8. Close and restart Chrome for the clearing to take full effect.
Mac
1. Click Chrome.
2. Select Clear Browsing Data.
3. Set Obliterate the following items from to the beginning of time.
4. Check Cached images and files.
5. Click Clear browsing data.
6. Close and restart Chrome for the clearing to take full effect.
Firefox (supported)
Windows
1. Click the menu icon in the top-right corner.
2. Select Select Options.
3. Click the Advanced icon, then click Network.
4. Under Cached Web Content click Clear Now.
5. Close and restart Firefox for the clearing to take full effect.
Mac
1. Click the menu icon in the top-right corner.
2. Select Preferences.
3. Click the Advanced icon, then click Network.
4. Under Cached Web Content click Clear Now.
5. Close and restart Firefox for the clearing to take full effect.
Safari (un-supported)
1. Click Safari.
2. Select Preferences.
3. In the Privacy tab, click Remove All Website Data.
4. Close and restart Safari for the clearing to take full effect.
Internet Explorer (10 & 11) (un-supported)
1. Click the gear cog icon in the upper-right corner.
2. Select Safety, and then click Delete browsing history.
3. Uncheck Preserve Favorites website data.
4. Check Temporary Internet files and website files and Cookies and website data.
5. Click Delete.
6. Close and restart Internet Explorer for the clearing to take full effect.
Safari for iOS (un-supported, we recommend using our iOS app)
1. From the Home screen, open the Settings App.
2. Open Safari settings.
3. Swipe to the bottom of the menu and tap Advanced.
4. Tap Website Data.
5. Swipe to the bottom of the menu and tap Remove all Website Data.
Chrome for iOS (un-supported, we recommend using our iOS app)
1. From the Chrome app, tap the Menu icon
2. Tap Settings.
3. Tap Privacy.
4. Tap Clear Cache and Clear Cookies, Site Data.
Chrome for Android (un-supported, we recommend using our Android app)
1. From the Chrome app, tap the device's Menu button
2. Tap Settings.
3. Tap Privacy.
4. Tap Clear Browsing Data.
5. Check the Clear the cache and Clear cookies, site data options
6. Tap Clear.
For further information, this is a helpful article on how to refresh your browser's cache.