How to Set Up Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA) is now available for all Argus Tracking customers.

MFA adds an extra layer of security to your account by requiring a second verification step when signing in. This helps protect your account even if your password is ever compromised.

Why use MFA?

Enabling MFA helps you:

• Protect your account from unauthorized access

• Add an extra security layer beyond just a password

• Reduce the risk of account compromise from stolen or weak passwords

• Improve overall account security for your business and users

Who can use this feature?

This MFA feature is available to every Argus Tracking customer.

How to activate MFA in Argus Tracking

Follow the steps below to enable MFA on your account.

Step 1: Open the Security settings

From the left-hand menu:

1. Go to Settings

2. Select Account

3. Open the Security tab

4. Click Enable Two-Factor Authentication

Step 2: Download an authenticator app

You will be taken to the MFA setup wizard.

1. In Step 1: Download Authenticator App, choose and install one of the recommended apps on your mobile device:

   • Microsoft Authenticator

   • Google Authenticator

   • Authy

2. Use either the App Store or Google Play link, depending on your device

3. Once installed, click Next

Step 3: Scan the QR code

1. Open your chosen authenticator app on your mobile device

2. In Argus Tracking, go to Step 2: Scan QR Code

3. Use the app to scan the QR code shown on screen

4. If needed, you can select Enter code manually instead

5. After successfully adding the account to your authenticator app, click Next

Step 4: Verify the setup

1. In Step 3: Verify Setup, enter the 6-digit verification code generated by your authenticator app

2. Click Next

This confirms that your authenticator app has been linked correctly to your Argus Tracking account.

Step 5: Save your backup codes

After verification is complete, Argus Tracking will enable MFA and show a success message.

1. In Step 4: Save Backup Codes, save your backup codes in a secure location

2. You can:

   • Click Download .txt

   • Or click Copy All

3. Tick the checkbox confirming: I have saved these backup codes in a secure location

4. Click Done

These backup codes can be used if you lose access to your authenticator app. Each code can only be used once.

How to confirm MFA is enabled

Once setup is complete, you will return to the Security page.

You should now see:

• Authenticator App listed under enabled factors

• Backup codes available

• A Disable MFA option

• Options to View Remaining Codes or Generate New Codes

This confirms that MFA is active on your account.

How to disable MFA

Step 1: Open the Security settings

From the left-hand menu:

1. Go to Settings

2. Select Account

3. Open the Security tab

Step 2: Disable MFA

1. Under Two-Factor Authentication, locate Authenticator App in the Enabled Factors section. 

2. Click Disable MFA

Step 3: Enter password and confirm

In the confirmation pop-up:

• Review the warning message
• Enter your current password 

Step 4: Confirm

Click Disable MFA to confirm. MFA will now be disabled on your account.

Important notes

• You will need your authenticator app whenever prompted during sign-in

• Keep your backup codes somewhere safe and accessible

• Do not share your verification codes or backup codes with anyone

• If you regenerate backup codes, store the new set securely

If you have any questions, please let your Account Manager or the Argus Support Team know by submitting a support ticket here.